Just a few of our many references
North American Technician Excellence
4100 N. Fairfax Drive, Suite 21 0, Arlington, VA 22203
Phone: 703-276-7247, Fax: 703-527-2316, Website: www.natex.org
What a great experience! Wade, Eric, & Hugo were great to work with and Wade made me feel comfortable with the process by coming to me and filling me in on any changes that needed to be done, therefore respecting my home by making as few "holes" in my drywall!! James, I was a wee bit worried not having you there to oversee the procedure, but soon realized you left me, you new furnace, & new a/c in good hands. Jill, talking to you about small heating and a/c problems that needed attention in my homes over the past 15-20 years and hearing your faith in James and the business is what made me call Moore Heating - I knew I found good people running a trustworthy business.
Thanks Again!
Beau
PS Can I get a few cards to give out?”
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As you know, this week your company installed two new furnaces with CleanEffects air cleaners and a new air conditioner. The installation work was done by Wade, Eric and Tyler in one day with follow-up adjustments and settings by Jeff on the next day. Both my wife and I would like you to know that all of the work was done expediently in a first class manner. Your employees were professional, courteous and left our home in great shape. Please convey our thanks to them for a job well done. Now, we can enjoy all of the benefits of a new heating and cooling system in our home thanks to the good work of your company.
Very truly yours,
Mr. & Mrs. L. Warner
Cherry Hills Village, Colorado 80113”
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On Friday, January 12th, my furnace in my home was not working. I called another heating and air conditioning company and they said they could be out on Sunday between 5 pm and 7pm. As you all remember, last weekend's temperature were below freezing. I have a daughter with Cerebral Palsy who needs special medical attention, waiting this long was not an option.
All three people I talked to that night were professional, courteous and .truly concerned about my situation. I would like to thank everyone at Moore Heating and Air Conditioning for exceptional customer service. I will highly recommend your company to anyone who needs W A C work done.
Thank you.
Marty
Service Training Supervisor”
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I am writing to complement your crew of Kyle, Jeremy, & Lee for their work December 3rd. I was house-sitting my daughter's town-home during the installation of a new furnace, water heater, & air conditioner.
Sincerely,
A Keith
Aurora, CO 80014”
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I just wanted to write you to let you know how pleased I was with your two installers Lee and Jeremy who put in my new Furnace and A/C. They were both excellent professionals in every way and are strong assets to your business.
Sincerely,
Vito E.
Highlands Ranch, CO 80126”
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I want to commend you and your staff for a job well done. As I believe my husband expressed to you, we had several bids from different companies to install the air conditioning. We selected your company because of the confidence you gave us in your staff and the Rheem product. We were also impressed with your knowledge of and experience in the industry. Jeremy and Lee were courteous, conscientious and neat and did a great job of installing our air conditioner. As you specified, Lee built a very solid platform for the unit and we have confidence that it will not be slipping down that slope in the years to come.
Sincerely,
Mark & Kathy
Castle Rock, CO 80108”
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Jeff and bob were out to our home today to replace a 50 gal. hot water heater.
I wanted to compliment these two gentlemen and their associates on what a professional and thorough job they did. They answered all my questions and Jeff pointed out a flaw in how the exhaust flue was set up. Everyone before him ignored it. I will continue to call on you for all our heating and A/C needs. And, of course, recommend you to my friends and neighbors.
Me and my family thank you.
Sincerely,
Pedro J. (Pete)”
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I apologize in taking so long to write and let you know what an excellent crew you have working for you. My new HVAC system is awesome and I couldn't be happier. From the moment of your service tech recommending me replacing my system, you giving me a quote and the team installing the system, the entire experience has exceeded my expectations. Everyone I have dealt with has been professional, courteous, and honest and delivered nothing but A1 top notch service.
Sincerely,
Robin D.”
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Loretta L.
Mr. and Mrs. David H.
Thank you again for helping me out and being so nice on the phone.
Phyllis W.
However, what really impressed me was the completion of the job There was absolutely no trace that they had ever been there. Everything was back in its place and cleaned up.
I am very satisfied with both the company and it's employees, both field personnel and office personnel. Rest assured, I will be recommending your company to anyone who requires heating or cooling work.
Mary W.
I can't thank you enough - I was so grateful not to have to suffer in the heat all weekend.
We will certainly recommend your company to all my friends!
Katie F.
Kelly S
William R
Robert and Kate P.
Cindy H.
