July 27, 2007 Dear James, As you know, this week your company installed two new furnaces with CleanEffects air cleaners and a new air conditioner. The installation work was done by Wade, Eric and Tyler in one day with follow-up adjustments and settings by Jeff on the next day. Both my wife and I would like you to know that all of the work was done expediently in a first class manner. Your employees were professional, courteous and left our home in great shape. Please convey our thanks to them for a job well done. Now, we can enjoy all of the benefits of a new heating and cooling system in our home thanks to the good work of your company. Very truly yours, Mr. & Mrs. L. Warner Cherry Hills Village, Colorado 80113 Read More >>>

	Friday, January 12th Customer Service. To Moore Heating and Air Conditioning Inc.: On Friday, January 12th, my furnace in my home was not working. I called another heating and air conditioning company and they said they could be out on Sunday between 5 pm and 7pm. As you all remember, last weekend's temperature were below freezing. I have a daughter with Cerebral Palsy who needs special medical attention, waiting this long was not an option. At 6:30 I called Moore Heating and Air Conditioning and talked to Jane. Jane was very professional and understanding of my situation. She had James call me and he told me a Tech would be out in about 90 minutes. James called me back and let me know of the arrival time. Chris, the Tech., showed up right on time. He was dressed professionally, he was not complaining about working all day in cold weather and than being called out at 8:30 at night. We went downstairs and I explained my problem. Chris than showed me what was wrong and had my furnace up and running in about 20 minutes. All three people I talked to that night were professional, courteous and .truly concerned about my situation. I would like to thank everyone at Moore Heating and Air Conditioning for exceptional customer service. I will highly recommend your company to any one who needs W A C work done. Thank you. Marty Service Training Supervisor Read More >>>

	Mr. James Moore, President Moore Heating & NC, Inc.. 4255 S. Buckley Rd. #311 Aurora, CO 80013 Dear Mr. Moore, I am writing to complement your crew of Kyle, Jeremy, & Lee for their work December 3rd. I was house-sitting my daughter's town-home during the installation of a new furnace, water heater, & air conditioner. The crew members arrived as scheduled, 8: 15 - 8:30 a.m. and went about their work in a very systematic, professional manner. There was no down-time or "horse play" and when they finished at 6:30 p.m. they left the work area very neat & clean. Please extend my appreciation to the above employees; they are certainly an asset to Moore Heating & NC, Inc. Sincerely, A Keith Aurora, CO 80014 Read More >>>

	James Moore Moore Heating & NC, Inc. 4255 Buckley Rd. Aurora, CO 8001 3 Dear James, I just wanted to write you to let you know how pleased I was with your two installers Lee and Jeremy who put in my new Furnace and A/C. They were both excellent professionals in every way and are strong assets to your business. They were not only courteous and careful of their surroundings during the installation but also prevented me from having a major problem with my brand new carpet by warning me about the potential of having buckling take place with the new register. Accordingly, I had the situation remedied before they completed their work. As you know, I have had quite a number of projects in this house which are nothing short of a complete remodeling. During this time, I of course have had quite a number of "professionals" doing work here. Unfortunately, most of these "professionals" have caused me more headaches than I started out with save for a few. As far as your workmen, performance, pricing and overall value, I can easily say that doing business with your company has been nothing but a breeze. I am very, very pleased to have had the luck of doing business with you and would overwhelmingly recommend your services. The units, service, and value were outstanding. It has been a complete pleasure. If you would like to use me as a reference for any future customers, I would be more than happy to speak to anyone that inquires. Thanks again for a great job! Sincerely, Vito E. Highlands Ranch, CO 80126 Read More >>>

	Moore Heating and Air Conditioning 4255 S. Buckley Rd. Aurora, CO 80013 Dear James, I want to commend you and your staff for a job well done. As I believe my husband expressed to you, we had several bids from different companies to install the air conditioning. We selected your company because of the confidence you gave us in your staff and the Rheem product. We were also impressed with your knowledge of and experience in the industry. Jeremy and Lee were courteous, conscientious and neat and did a great job of installing our air conditioner. As you specified, Lee built a very solid platform for the unit and we have confidence that it will not be slipping down that slope in the years to come. We are sitting in a nice cool house right now and thank you for your company’s outstanding service. Sincerely, Mark & Kathy Castle Rock, CO 80108 Read More >>>

	August 29, 2006 To: Moore Heating & A/C, Inc. Jeff and bob were out to our home today to replace a 50 gal. hot water heater. I wanted to compliment these two gentlemen and their associates on what a professional and thorough job they did. They answered all my questions and Jeff pointed out a flaw in how the exhaust flue was set up. Everyone before him ignored it. I will continue to call on you for all our heating and A/C needs. And, of course, recommend you to my friends and neighbors. Me and my family thank you. Sincerely, Pedro J. (Pete) Read More >>>

	New HVAC installation From: RUMRZ--1 Sent: Fri 12/12/08 4:08 To: jamesmooreheat@msn.com James, I apologize in taking so long to write and let you know what an excellent crew you have working for you. My new HVAC system is awesome and I couldn't be happier. From the moment of your service tech recommending me replacing my system, you giving me a quote and the team installing the system, the entire experience has exceeded my expectations. Everyone I have dealt with has been professional, courteous, and honest and delivered nothing but A1 top notch service. You and your crew walk your talk which is a rare and deeply appreciated value and ethic which today's world could use more companies/people practicing. I look forward to the many years ahead and wouldn't think of using anyone else but your company! Sincerely, Robin D. Read More >>>

	They are the best in town, and considerate and trustworthy. Loretta L.

	The techs were polite and professional. We were also impressed by James, taking time to come and check progress. Mr. and Mrs. David H.

	Meant to write you before this to say thank you for all your kind help getting me the new furnace -- it just purrs along and I'm nice and toasty in here. I felt sorry for the guys that day -- it was so bitter cold. They were such a nice bunch and please do thank them again for all their efforts that day. Just hope they managed to get thawed out. Some day if I'm down that way, I'll drop by to meet you -- we can reminisce about Round Lake and environs! Thank you again for helping me out and being so nice on the phone. Phyllis W.

	I am writing to tell you how pleased I am with the service your company has provided. A new furnace was installed in my home today by two of your employees, identified as Lee Q. and Kyle C. I was told they would arrive at 8:00, which they did. They are both very pleasant, courteous, and professional. The work was completed quickly, with a minimum of disturbance. However, what really impressed me was the completion of the job There was absolutely no trace that they had ever been there. Everything was back in its place and cleaned up. I am very satisfied with both the company and it's employees, both field personnel and office personnel. Rest assured, I will be recommending your company to anyone who requires heating or cooling work. Mary W.

	This is a note of thanks in the fantastic service your company provided last week! Our air conditioner stopped working last Thursday - right before the 4th of July holiday weekend. I am eight months pregnant and it was going to be a really hot weekend. Your service tech, Chris, responded very quickly and came back well after business hours with the parts to repair the unit. He was here until probably 7:30 p.m. The day bfore July 4th. I can't thank you enough - I was so grateful not to have to suffer in the heat all weekend. We will certainly recommend your company to all my friends! Katie F.

	Our new air conditioner has made this hot summer a breeze. Thank you again for everything. Your staff was impeccable, your follow up was perfect. Feel free to use me as a reference any time. Kelly S

	The two gentleman who installed my furnace and A/C did everything and more efficiently than I expected. William R.

	They were polite, left no garbage, took away all the mess. Very friendly. The price was honest. I also felt very safe with them. Robert and Kate P.

	Very efficient and responsive to questions. Cindy H.